Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

Uncategorized

During checkout, you will be prompted with available payment methods and you will find Paypal as one of them.

Your membership is and will remain free of charge.

You can send us a request to delete your customer account at any time via our contact form at X and we will immediately initiate the deletion of your customer account. The email does not have to follow any special format; however, you should be clearly identifiable, meaning that you should always contact us from your registered email address.


In order to process your request, we may ask for additional information for identification purposes before responding to your request. After processing your request, we will immediately arrange for the deletion of your customer account, provided that there are no legal provisions to the contrary (e.g. settlement of outstanding amounts).